Call Recording Software
The Aegis Call Recording Software allows you to record phone conversations into a voice database through a USB port of your computer automatically. It also allows users to manage all stored recordings and information with its management software. Caller ID and pop up window give alert of all incoming call
Aegis USB Telephone Call Recording software have provision of live monitor ongoing calls, advance searching tool, play recordings, conduct quality control for specific recordings by tagging and remark. Aegis USB Telephone Call Recorder software is easy to install, operate and maintain.
- Support POT/Analog Telephone Line/PBX Extn./Radio-Analog
- Supporting most major PBX systems such as Cisco, Avaya, , Nortel, Mitel, Panasonic, Matrix and NEC our call recorder can be set up to meet and expand with your needs and system.
- Auto record of all incoming and outgoing call as compressed .WAV files so you can hold recording database without taking up too much space in your computer
- Using Aegis Telephone Call Recorder Online monitoring feature, supervisors or team leaders can select any agent or extension and monitor calls in progress
- Unanswered Call number if not attended
- Advanced call management function - Can list, print and statistical all incoming outgoing & missed calls.
- Auto Echo Cancellation -Aegis Telephone Call Recorder have Auto Gain Control and Auto Echo Cancellation which give Crystal Clear Voice Recording
- Integration with third party software -You can integrate the Telephone Call Recorder with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)