
IP Phone Dual Mode - XN102 Series
Basic Information
IP Phone XN102 - Transform your business communication
Simple, easy to use, and efficient, our range of IP phones allows users who only require access to Teams, Zoom, and VoIP to have inter-active conversations to a desktop. They also offer more advance features, Full-duplex hands-free speakerphone, Built-in USB interface, high definition voice, line support, and usability options.

- 2.8” 128x64 pixels, black and white backlit display
- 3 SIP accounts
- 15 DSS keys
- HD voice
- Full-duplex hands-free speakerphone
- 2 x 10/100M Ethernet ports
- Power over Ethernet (PoE)
- Support Teams/Zoom
- Support PC USB Audio
- Wall-mount option (bracket not supplied)
- Electronic Hook Switch (EHS)
- Built-in USB interface
- LCD supports multi-languages: English, Chinese, French, Italian, Portuguese, Portuguese-Brazil, Russian, Spanish, Turkish, Hebrew, Chinese (Traditional), Korean, Netherlands and Slovak
- Web supports multi-languages: English, Chinese, French, Italian, Portuguese, Russian, Spanish, Turkish and Chinese (Traditional)
Phone User Interface
The main hardware components of the XN102 IP Phone are the LCD screen and the keypad

S.No. | Item | Description |
1. | LCD Screen. | Displayed information about calls, messages, soft keys, time, date and
other relevant data: 1. Call information — caller ID, call duration 2. Icons (e.g. DND) 3. Missed calls or second incoming caller's information 4. Time and date |
2. | Light Status | Red-Flashing: There is an incoming call or be Hold. Red-Steady: Hook-off. or be in an usual conversation |
3. | Line Key | Green-Steady: There is a conversation making on the line Red-Flashing: There is call coming in Green-Flashing: The line is on hold Dark: Accounts are idle |
4. | Soft Key | Labels automatically to identity their context-sensitive features |
5. | Navigation Key | Scroll through the displayed information, and in the idle feature: UP: Open the "All CONTACT LOG" DOWN: Open the "MISSED CALL" RIGHT: Open the "RECEIVED CALL" LEFT: Open the "DAIL CALL" |
6. | OK Key | Confirm the action |
7. | C Key | Cancels actions or rejects an incoming call, and the other feature: In the idle: Open the "Phone Status". Diagnosis: Press and hold 3 second to open "Hardware Diagnosis". MUTE: "MUTE" feature is enabled if you press it while the conversation making on the phone. |
8. | Functions Key | Conference\Redial\Transfer\Hold |
9. | Speaker Key | Toggles the hands-free speaker phone mode. |
10. | Mc | Voice input |
11. | Volume Key | Adjusts the volume of the handset, headset, speaker and ringer |
12. | Keypad | Provides the digits, letters and special characters in context-sensitive applications. |
13. | Handset | Voice input and output |
14. | Speaker | Voice output |
15. | Headset Key | Toggles and indicates the headset mode. |
16. | Message Key | Indicates and accesses voice messages. |
Technical Specification
Phone Features | 3 SIP accounts, Hotline Support Teams/Zoom Call hold, Call waiting, Call forward, Call return Call transfer (blind/busy/ask), Incoming call transfer Caller ID display, Redial, Mute, DND Auto Answer, three-way conferencing Speed dial, SMS, Voicemail Message Waiting Indication LED Tone scheme, Volume control Direct IP call without SIP proxy Ringtone selection/import/delete Blacklist Handsfree indicator Call history: dialled/received/missed Multi-language |
Advanced Features | XML Phonebook input & output Up to 2000 entry enterprise phonebook LDAP phonebook Functions customizable keys Supports up to 15 paperless DSS keys Electronic Hook Switch (EHS) Supports USB Charging |
IP PBX System Integration | Busy lamp field (BLF), BLF list Bridged line appearance (BLA/SLA) DND & Forward synchronization Intercom, Paging, Music on hold Call pickup, Dial Plan, Call recording, Anonymous call, Anonymous call rejection Network conference, Distinctive ringtone |
Security | LLDP, VLAN, VPN (L2TP), Open VPN, 802.1X Transport Layer Security (TLS) Digest authentication using MD5/MD5-sess Secure configuration file via AES encryption Phone lock for personal privacy protection Admin/User 2-level configuration mode |
Codec and Voice Features | Wideband Codec: G.722, Opus Narrowband codec: G.711μ/A, G.726, G.729AB, iLBC VAD, CNG, AEC, AGC Full-duplex hands-free speakerphone |
Network Features | SIP v1 (RFC2543), v2 (RFC3261) DNS SRV (RFC3263), QoS (802.1pq) NAT Traversal: STUN mode DTMF: In-Band, RFC2833, SIP Info, Auto HTTP Web Management IP Assignment: Static/DHCP/PPPoE Bridge/ Router mode for PC port TFTP/DHCP/PPPoE client DNS client, NAT/DHCP server |
Management | Auto-provision via FTP/TFTP/HTTP/HTTPS Configuration: browser/phone/auto-provision Trace package and system log export, TR069 |
Optional Features | HTTPS Web management, IPV6 |
Physical Features | 2.8” 128x64 pixels, black and white backlit display 34 keys, 6 LEDs Desk stand Wall-mount option (bracket not supplied) 1 x RJ-9 handset port 1 x RJ-9 headset port 1 x USB port 2 x RJ45 10/100M Ethernet ports DC 12V/1A input Power over Ethernet, IEEE 802.3af, class 0 Power consumption: 2.5-3.5W Dimension: 185x188x63mm Operating humidity: 10~90% Storage temperature: up to 60°C |
Package Features | Qty/CTN: 20 PCS |