Area of UsesArea Of Usages Call Recording Industry
Aegis provides telephone recording software and telephone recorders for a very large number of market segments. The following topics further explain the features and benefits that are specific to each industry.
- Government Sector
- Public Safety
- Call Center
- Financial Services
- Travel Agencies
- Banking Sector
- Service Orientated Companies
Call Recording for Government
Discover the exceptional benefits of Aegis call recording solutions for military and government agencies. Increase security by detecting and deterring inappropriate calls. Because of increased regulations, government agencies have a need for reliable call logging. Quick and easy call retrieval is essential.
Call Recording for Public Safety
Prevent and protect the public with the help of a Aegis call recording solution. When reliability is an absolute necessity, Aegis has the call recording solution that will sustain the needs of high demand systems. Maintenance free systems with non-stop recording. Fault tolerance and high reliability keep communications working 100% of the time. Quick and easy access to all recorded calls. Dispatch call evaluation that helps improve call taker performance and ease of use.
Call Recording for Transportation
The high growth industry of transportation needs the high reliability and large scalability of a Aegis call recording solution. Our quality monitoring is used in air, rail, road and water through infrastructure, vehicles, and operations. Voice recording in this industry is an ever growing necessity.
Call Recording for Call Centers
The implementation of a voice logger system will provide improved quality control, heightened dispute management, and a solid representation of all customer and agent correspondence. Aegis offers scalable call recording solutions for your growing call center. Our systems are compatible with most popular phone systems, Monitoring, Reporting and Quality control are key feature sets for rapidly training new agents and improving quality of service.
Call Recording for Financial Institutions
Secure all verbal transactions and meet compliance and legal recording requirements.
Financial institutions are deciding on quality management and call recording
solutions in an effort to enhance customer service quality. Regarding client
orders in the markets of equity, bond, and other derivatives, the laws surrounding
the recording of telephone conversations needs to be understood.
Are you required to record telephone calls? Contact us to discuss in detail how you can meet all your legal requirements and benefit from the various features offered in a call recording solution.