IVR based call routing

IVR Based Call Routing

Product Code: AVLTQ08

IVR with call routing

Aegis XN520 Advance Turbo IVR based call routing lets you route your customer calls to teams or agents with a customizable call flow mechanism. Every keypress can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press 2.


ivrbasedcallroutingaegis

Product Features

  • IVR Skill Based Routing
  • Easy to install
  • Rugged Design
  • High gain Antenna
  • Emergency Number
  • Hot Dialing
  • Welcome Message
  • Unlimited Conference
  • Speed dial

A E G I S