Product Tag: Telephone Call Recorder for Business, Telephone Call Recorder, Telephone Call Recording, Voice Logger, GSM FCT, Voice Broadcasting, auto dialer, IVR Calling System
Telephone Call Recording
Aegis Informatics Pvt. Ltd. (AIPL) PC based voice logger offers telephone call recording that can be viewed, analyzed, searched and compared to spot the gaps and enhance the performance.
Telephone call recording not only prevents lawsuits but also improve employee’s performance, reduce frauds, resolve disputes, reduced data entry error, capture missed calls, helpful for market assessment, provide detailed call history, and offering effective coaching for teams and improve quality of service.
Product Features
- Call history, search and playback
- Live call monitoring
- Detailed call reports for recordings
- Detailed quality control reports
- Access recording from anywhere via web browser
- Bookmark, flag, notation of calls
- Record analog, digital, VoIP, ISDN, T1, PRI or hosted VoIP on trunk or extension side
- Search calls by notes, transcriptions, and any other captured data
- Third-party verification recording